Our South African network hosts websites and email accounts on separate servers. This means that, once you’ve created a hosting account in your webserver WHM, you will need to login to your mailserver WHM and create an account for the new domain on the mailserver as well.
1. Login to your mailserver WHM
Log into your client area at http://texo.co.za/welcome and click on
Services > My Services
You will see your mailserver WHM listed as a “Texo Reseller Email” account. Click on the View Details button, and then on the Login to WHM button. If you’re not sure which mailserver your email hosting is on, the information is displayed right above the Login to WHM button, for example:
2. Create the new email hosting account
Click on Create an account and create an account for the new domain. You can use the same username and password that you used for this account on the webserver.
3. Create email accounts, if required
Once the account has been created, you can click on List Accounts in your email WHM and then on the cpanel icon next to the correct account to login into that account’s email cpanel to create the email accounts.
4. Point the MX (email) for the domain to the correct mailserver
Now you must login to the account’s webserver cpanel, and use the Remote MX Wizard in the Email section of the cPanel to point the domain’s mail to the correct mailserver. If you do not see the Remote MX Wizard icon in the cpanel, then you in the wrong cpanel. If you’re having trouble finding the Wizard, type in “Remote MX” in the search field at the top of the page: